Lead Product Designer


About UPshow

UPshow is the leading in-venue consumer engagement platform network in the United States.  With thousands of screens in venues (health clubs, restaurants, sports bars, and leading family attractions like Navy Pier) across the country, UPshow allows business to entertain, engage, and inform guests within the venue using social media and screen-to-mobile technology. UPshow gives businesses a vastly increased social media presence by maximizing the customer posts inside their venues. In doing so, we enable businesses to automatically build a database of customers that they can connect with over social media, invite back, and encourage to stay longer and spend more.


About the Role

UPshow is looking for a Lead Product Designer in Chicago to execute the design and usability of the product that’s rapidly changing the way businesses do TV and mobile. This is a new, collaborative role that will bridge our Product, Technology and Design teams, and will report directly to the Chief Creative Officer. You’ll own a number of design workstreams for our end-user products and features, including Social TV, screen-to-mobile, entertainment and gaming, as well as ongoing innovation sprints that push our creativity. You’ll see your work on over 12,000 screens across the world, and growing.



  • Own and execute UPshow’s UX/UI design for products spanning TV, mobile, progressive web apps, website, and more.

  • Collaboratively foster feedback and ideas with all teams, including the Chicago-based Marketing, Sales, Client, and Product teams, as well as the Uruguay-based Technology team

  • Research and mine insights both internally and externally for thoughtful UX strategy and design decisions

  • Incorporate user journeys, wireframes, prototyping, style guides and testing to our design process

  • Lead design sprints that will create new features and offerings for our hospitality, healthcare, fitness and entertainment partners

  • Keep us up-to-date on design and UX trends and best practices, as well apps and tools for design and prototyping

  • Help plan timelines and set expectations for all phases of product build and rollout

  • Help communicate new product features and launches via creative campaigns, presentation mock-ups, trade show assets, landing pages, videos, branding, and more



Basic Requirements:

  • Builder’s Mentality – This person will enter the company during a period of rapid growth and will be expected to proactively lean in and make a meaningful impact

  • Intense Creativity – This person will have a “blank slate” opportunity to impact the UPshow product and must challenge the company with new ideas and design thinking in order to make our product the best it can be

  • Interpersonal Skills – Excellent internal/external communication skills are a must, as this person will be collaborating with colleagues across multiple functions daily

  • Adaptability – This person should be energized and excited by working in a fast-paced startup environment, and be willing to learn new things constantly, while managing several workstreams

 Preferred Skills + Experience:

  • Bachelor’s Degree in graphic design, interactive design, or a related field

  • 3-5 years of experience in UX/UI product design

  • Advanced skills in Adobe Creative Suite, and software / tools like Adobe XD, Sketch, InVision, Overflow, Zeplin

  • Experience with the following is preferred:

    • Mobile, Web, and TV design

    • SaaS, startups, marketing/media tech companies, or digital design firms

    • Products serving hospitality, entertainment, fitness and/or health

    • Working with developer teams, sales teams, marketing teams, in remote situations

    • Writing and storytelling

    • Motion graphics and video editing

Special Benefits

  • Dog-friendly office

  • Cold brew on tap

  • Friday Happy Hour

  • Convenient Loop location close to the Clark/Lake and Metra stations


What is UPshow?

1. We are on a rapid growth trajectory

2. We want you to grow with the company

3. We offer opportunities to earn equity

4. We are a well-funded technology startup

5. We have a strong leadership team

6. We have an awesome product

7. We have an international footprint of customers

8. We embody the scrappy startup culture that we’ve built & cultivated

9. We never have a dull day because our plates are always full

10. We are located in the heart of downtown Chicago at Franklin and Randolph


How to apply

Send your resume and portfolio link to jobs@upshow.tv with the subject heading “Lead Product Designer Chicago.” In the body of the email, please include a little bit about your background, and why you think you’d be a great fit for UPshow. Submissions without portfolios will not be considered. Unfortunately, we are unable to respond to every applicant at this time, but will be reaching out to select candidates with next steps. Thanks so much for your interest!


When people walk into our bar they see UPshow and immediately assume it’s a fun bar!
— Steven Brown, GM, Thirsty Nickel