Deliver the Best In-Clinic Patient Care Experience with UPshow Health
UPshow Health is the only on-premise marketing platform that allows your healthcare system or clinic to drive greater revenue, improve the patient experience, and retain patient volume while growing repeat visits.
“UPshow’s content library is robust with entertainment options that appeal to kids, teens and adults which is great because we have the ability to customize and localize content for each clinic. I also love all the technology options that can bring in other media channels into the reception area. We’re now able to control all the marketing content on our screens, allowing us to promote our treatment options, introduce our amazing orthodontists, create patient spotlights, highlight community partnerships and more. All these features have helped us improve the overall patient experience. Also, UPshow’s customer service is top-notch and they are an extension of the Smile Doctors team.”Jenn McClain-De Jong, CMO, Smile Doctors
Encourage Valuable Patient Interactions and Increase Patient Satisfaction
Capture patient attention with impactful messaging at the highest points of intent throughout your clinic
- Generate more positive online reviews across the sites that matter most to your clinic or practice, like Google and Yelp
- Share informative displays about your clinic and your staff that can help build connections and grow loyalty over time
- Leverage social media to help build a sense of community among patients by encouraging them to share their photos and videos of their journeys and successes for all to see
Patient Experience Drives Retention + Revenue
Positive patient care experiences can do wonders for healthcare providers. We mentioned two positive outcomes above: good reviews and viral videos bringing in more new patients.
Sometimes new isn’t always better. Of course, every provider wants to grow and acquire new patients. A positive patient care experience helps providers grow clinics faster.
It also helps providers retain more patients.
Imagine you’ve taken your child to a pediatrician in a large healthcare system. While there, you remember you need to schedule your own annual physical. But in the rush of taking care of your child through their appointment and beyond, you forget.
What you need is access to your care provider’s app, which makes scheduling appointments much easier. But you don’t know an app exists because it’s not advertised anywhere. The next time you care for your child, you may remember you need to make your own appointment, but maybe you won’t.
Now, your personal care journey has suffered, and in the tumult of daily life, your care provider may have lost a patient. But they didn’t have to.
If that healthcare system combined patient care signage with a patient experience platform like UPshow Health, they could have advertised their app on their in-clinic screens. More than that: they could have advertised their app alongside a special offer (free skincare consultation with an in-system dermatologist!) to incentivize app downloads.
Other clinics using patient care signage alongside a patient experience platform might run special offers such that they can only be redeemed on the next visit. That’s brilliant! Not only are those clinics retaining more customers, but they’re driving additional revenue they otherwise would not have made.
If you think a patient engagement platform is right for you (and we can promise you that it is), talk to us today.
“UPshow is such a valuable partner that none of our clinics are officially open until our screens are on and powered. Being able to create a local, community feel via user-generated and localized content enables us to provide a best-in-class patient experience alongside the great care our team members deliver to patients every day – Matt Anderson, Senior Director of Consumer Marketing, ATI Physical Therapy”Matt Anderson, Senior Director of Consumer Marketing, ATI Physical Therapy