MD Now & UPshow are committed to providing our seamless support, troubleshooting, and best practices. If you’re having an issue with a device, please follow the steps below.
Try These Quick Fixes First
Confirm the TV is on the same HDMI input the Chromebox Mini is plugged into.
If yes, unplug the device from the power outlet, wait 5 seconds and plug it back in.
Confirm the TV is on the same HDMI input the Chromebox Mini is plugged into.
If yes, unplug the device from the power outlet, wait 5 seconds and plug it back in.
Click Here for a Simple Troubleshooting Guide
Confirm the TV is on the same HDMI input the Chromebox Mini is plugged into.
If yes, unplug the device from the power outlet, wait 5 seconds and plug it back in.
Confirm the TV is on the same HDMI input the Chromebox Mini is plugged into.
If yes, unplug the device from the power outlet, wait 5 seconds and plug it back in.
Submit a ticket with MD Now IT Team
If you’ve already gone through 1 & 2, click here to submit a ticket to the MD Now IT Team. The MD Now IT Team will work with the UPshow team to fix or replace the device.
If you’ve already gone through 1 & 2, click here to submit a ticket to the MD Now IT Team. The MD Now IT Team will work with the UPshow team to fix or replace the device.
Option 1Submit a ticket to the MD Now IT helpdesk here.
Option 2Send an email tohelpdesk@mdnow.work, which creates a ticket
Option 3Call into the MD Now IT helpdesk at 561-420-8558
